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Gabriel Rh
Gabriel Rh

PingID: The Cloud-Based Solution for Strong Authentication on Your Phone


What is PingID and why you need it




If you are looking for a way to enhance the security and convenience of your online accounts, you might want to try PingID. PingID is a cloud-based strong authentication solution that enables you to authenticate to applications via your phone. It works with PingOne and PingFederate, which are identity and access management platforms that provide single sign-on (SSO) and multi-factor authentication (MFA) for various applications.




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PingID delivers a solution that is easy to use for end users with the security that administrators need. End users are presented with a notification on their device when strong authentication is needed and can approve or deny it with a simple swipe. PingID also offers offline support when the device does not have a signal, by generating one-time passcodes (OTPs) that can be entered manually. Additionally, PingID allows you to login with a QR code to give you passwordless and usernameless authentication.


In this article, we will show you how to download and install PingID APK on your Android device, how to use it for secure authentication, and how to troubleshoot common issues with it.


How to download and install PingID APK on your Android device




PingID is available as a mobile application for iOS and Android devices, as well as a desktop application for macOS and Windows. You can download PingID APK from the official website of Ping Identity or from other sources like APKCombo. However, before installing PingID APK, you need to make sure that your company or organization has licensed the use of PingID. For more information about this, please contact your administrator or Ping Identity support.


Here are the steps to download and install PingID APK on your Android device:


  • Go to the website where you want to download PingID APK and tap on the download button.



  • Once the download is complete, open the file manager app on your device and locate the downloaded file.



  • Tap on the file and allow the installation of apps from unknown sources if prompted.



  • Follow the on-screen instructions to complete the installation process.



  • Launch the PingID app from your app drawer or home screen.



You can also download PingID from Google Play Store, but you might not get the latest version or features.


How to use PingID for secure authentication




After installing PingID on your device, you need to pair it with PingOne or PingFederate, depending on which platform your organization uses. You can do this by scanning a QR code or entering a pairing key that your administrator will provide you. Once paired, you can use PingID for secure authentication whenever you access an application that requires it.


How to pair your device with PingOne or PingFederate




Here are the steps to pair your device with PingOne or PingFederate:


  • Open the PingID app on your device and tap on "Pair Device".



  • Select whether you want to scan a QR code or enter a pairing key.



  • If you choose QR code, scan the code that your administrator will show you on their screen or send you via email.



  • If you choose pairing key, enter the key that your administrator will give you.



  • Enter a PIN or use biometric authentication (if supported) to secure your device.



  • Your device is now paired and ready to use.



How to approve or deny authentication requests




Whenever you access an application that requires strong authentication , you will receive a notification on your device from PingID. You can swipe right to approve or swipe left to deny the request. You can also tap on the notification to see more details about the request, such as the application name, the device name, the IP address, and the date and time. You can also use biometric authentication (if supported) to approve or deny the request.


How to use offline mode and one-time passcodes




If your device does not have a signal or internet connection, you can still use PingID for secure authentication by using offline mode or one-time passcodes (OTPs). Offline mode allows you to approve or deny authentication requests without a network connection, by using a cryptographic algorithm that verifies your identity. One-time passcodes are numeric codes that are generated by PingID and can be entered manually on the application login screen.


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Here are the steps to use offline mode and one-time passcodes:


  • Open the PingID app on your device and tap on "Offline Mode" or "One-Time Passcode".



  • If you choose offline mode, swipe right to approve or swipe left to deny the authentication request.



  • If you choose one-time passcode, copy or memorize the code that PingID displays and enter it on the application login screen.



  • Your authentication is now complete.



How to troubleshoot common issues with PingID




PingID is designed to provide a smooth and reliable user experience, but sometimes you might encounter some issues with it. Here are some of the common issues and how to fix them:


How to reset your device or change your PIN




If you lose your device, forget your PIN, or want to change your PIN, you can reset your device or change your PIN from the PingID app. However, you need to contact your administrator first and ask them to unpair your device from PingOne or PingFederate. Once they do that, you can follow these steps:


  • Open the PingID app on your device and tap on "Settings".



  • Tap on "Reset Device" or "Change PIN".



  • Follow the on-screen instructions to complete the process.



  • You will need to pair your device again with PingOne or PingFederate as described above.



How to contact support or report a problem




If you have any questions, feedback, or issues with PingID, you can contact Ping Identity support or report a problem from the PingID app. Here are the steps to do that:


  • Open the PingID app on your device and tap on "Settings".



  • Tap on "Contact Support" or "Report a Problem".



  • Fill out the form with your details and description of the issue.



  • Tap on "Submit" to send your message.



  • You will receive a confirmation email and a support ticket number.



Conclusion and FAQs




PingID is a powerful and user-friendly solution that enables you to authenticate to applications securely and conveniently via your phone. It works with PingOne and PingFederate, which are identity and access management platforms that provide single sign-on and multi-factor authentication for various applications. You can download and install PingID APK on your Android device from the official website of Ping Identity or from other sources. You can pair your device with PingOne or PingFederate by scanning a QR code or entering a pairing key. You can approve or deny authentication requests by swiping on your device or using biometric authentication. You can also use offline mode or one-time passcodes when your device does not have a signal or internet connection. You can reset your device or change your PIN from the PingID app if needed. You can also contact support or report a problem from the app if you have any issues with PingID.


We hope this article has helped you understand what PingID is and how to use it for secure authentication. If you have any questions, please refer to the FAQs below or contact us for more information.


FAQs




  • What is the difference between PingOne and PingFederate?PingOne is a cloud-based identity platform that provides single sign-on and multi-factor authentication for cloud applications. PingFederate is an enterprise-grade identity platform that provides single sign-on and multi-factor authentication for both cloud and on-premises applications.



  • Can I use PingID with other applications besides PingOne and PingFederate?Yes, you can use PingID with other applications that support Open ID Connect or SAML protocols. You can also integrate PingID with your own custom applications using PingID SDK or APIs.



How secure is PingID?PingID uses advanced encryption and security st


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